Copiers, Printers and Information Technology Solutions

Manufacturer of the Year Award: RICOH

Fresh Faces at Corporate Business Systems

Hello readers– As one of Springfield Business Journal's fastest-growing companies in the region, we are happy to announce that we have added more to the CBS mix! Our customers are demanding us to be bigger and better. With these extra hands, we can be just that and more. Help us welcome our new set of fresh faces. [...]

Diamond Dealer Award

Here at Corporate Business Systems when it comes to customer satisfaction, our company prides itself on being a member of a prestigious group of dealerships that have been awarded the Office Technology Service Excellence Gold Award. We're the first company to receive three Diamond Level Service Technician Awards and placed 10th out of 200+ dealers. "I [...]

DECISIONS, DECISIONS, DECISIONS

Blog by Jan Caskey Over the course of the day we have hundreds of decisions to make.  These decisions generally start with a question followed by an answer. What am I going to wear today?  What do I want for lunch?  Do I need to stop at the store on the way home?   Some of [...]

By | 2014-07-03T18:51:12+00:00 June 20th, 2014|Copiers, Printers and Information Technology Solutions|Comments Off on DECISIONS, DECISIONS, DECISIONS

ANOTHER SATISFIED CUSTOMER FOR CORPORATE BUSINESS SYSTEMS

Blog by Jan Caskey As dispatcher here at Corporate Business Systems it is my job to route the service technicians from one place to another and try to ensure that we do this as quickly and efficiently as possible. Yesterday I took a call from one of our Forsyth customers.  She was calling to check [...]

By | 2016-10-25T18:23:50+00:00 October 22nd, 2012|Copiers, Printers and Information Technology Solutions|Comments Off on ANOTHER SATISFIED CUSTOMER FOR CORPORATE BUSINESS SYSTEMS

CBS’ Amazing Service Team

Blog by Jan Caskey We just thought we would share with you an email that was sent out from our service manager, Larry Walker, to everyone here at Corporate Business Systems expressing his congratulations for his team and the amazing job that they all do each and every day. […]

Great Customer Service is Key to Success

Here is a great story about the importance of customer service…just read it and you’ll know why. “Several years ago, a single problem customer changed the fate of my company. Here’s the story. In business, we’re often all about the numbers–occasionally to a fault. I’m not saying statistics and metrics aren’t useful tools. Sometimes, however, the [...]

By | 2016-10-25T18:23:50+00:00 June 12th, 2012|Copiers, Printers and Information Technology Solutions, Core Belief, customer service, Happy Customer, quality customer care|Comments Off on Great Customer Service is Key to Success

SERVICE SUPERSTARS

Blog by Jan Caskey Wow, today we would like to put the spotlight on Richard Mitchell and Lynn Cave. Richard Mitchell is our service supervisor and Lynn is one of our service technicians whose job it is to service the NW Arkansas territory. Richard and Lynn were in school this past week for the Savin [...]

By | 2014-07-03T18:59:53+00:00 June 11th, 2012|Color, Copiers, Printers and Information Technology Solutions, Savin|Comments Off on SERVICE SUPERSTARS