Blog by Ray Blevins

In recent months, it has been observed that some users of office equipment have become distraught over preventable failures.  One was an office manager who got permission from her employer to use their new color copier to enlarge some family pictures to 8 x 10 size.  She was extremely upset because she had ruined ten sheets of very expensive photo paper that was close to a dollar per page in cost.  Upon reviewing the color copier performance and finding all within specification, it was determined from the Savin website that this copier was not compatible with ink jet photo paper. It requires laser photo compatible paper.  The user was not only frustrated in the job attempt, but also with the loss of twenty plus dollars in supplies that could not be recovered.

copier cartoon

Another problem area is with transparencies.  Different copiers/printers have both large differences in speed as well as the temperature of the fusing assembly.  Choose an incompatible transparency, and one can have a non functioning machine with a molten glob of clear plastic in the fuser.  Down time, parts expense, and user frustration can occur.  Even if the transparency made it through, the results may be less than desirable.

So, the ideal thing to do if you are going to use one of the special applications of your copier/printer, would be to check to see if the supplies are approved by the manufacturer.  If you have any doubts, please call Corporate Business Systems, and we can help.

Trust us, copier indigestion is not a pretty sight.