Blog by Bruce Farner
Whether you’re large or small, managed print services should be on your radar. With so much printed material being produced each year by even the smallest of companies, the need for managed print services has grown significantly. Management of print resources is the first step in ensuring an efficient organization.
How do you go about finding the right company and what qualities do you look for when choosing? Here are a few things to consider:
• Fully Integrated Services
Don’t just hire a company that offers print services for only one printer manufacturer or has no additional services to go with this. Choose a company that can get involved in the audits, management and maintenance of both the printers and copiers.
• Cost-effective Solutions
The aim of MPS is to save you money. You don’t want to spend a fortune to outsource your print management! A good MPS agreement will offer an affordable solution that helps you save money and “gets you out of the printer business”. Don’t be mislead by false promises and flashy companies offering the world, rather stick to the companies with proven results, happy customers and realistic costs.
• Great Customer Service
One of the most important aspects of a reputable and reliable MPS is the attention to detail, and the level of customer service. Often, MPS agreements are signed for several years, so the company you select should be working with their customers and helping them find solutions to their print problems on a go forward basis. Attention to detail and the ongoing support is therefore a fundamental part of effective service offerings.
• Full Technical Support
There is little point in MPS without proper technical support. Experienced and skilled printer technicians are able to diagnose and fix issues quickly and simply, minimizing extra costs for repairs and ensuring smooth operations across the board. Skilled technicians will be able to identify issues with printers and copiers which can all be fixed quickly and seamlessly. This is what makes managed print services such a worthy investment.
We are very confident that you will discover all these things and more when you partner with Corporate Business Systems.